Support

Last Updated: 2026-02-13

1. Contact Support

If you need help with PlantPal, contact us at pixellogic.app@gmail.com.

  • Support language: English, Korean
  • Typical response time: within 48 hours on business days

2. Before You Contact Us

Please include the following details to help us resolve your issue faster:

  • Device model and OS version
  • App version
  • A short description of what happened
  • Screenshots (if available)

3. Frequently Asked Questions

How do I restore my subscription?

Open Settings > Premium, then tap Restore Purchase.

Why can't I add more plants?

Free plan supports up to 10 plants. To add more plants, upgrade to Premium for unlimited plants.

How do I back up my data?

Sign in from Settings > Account, then enable cloud backup (Premium).

How do I delete my account and data?

Go to Settings > Account and use the account deletion option.

4. Related Pages

  • Terms of Service
  • Privacy Policy