Support
Last Updated: 2026-02-13
1. Contact Support
If you need help with PlantPal, contact us at pixellogic.app@gmail.com.
- Support language: English, Korean
- Typical response time: within 48 hours on business days
2. Before You Contact Us
Please include the following details to help us resolve your issue faster:
- Device model and OS version
- App version
- A short description of what happened
- Screenshots (if available)
3. Frequently Asked Questions
How do I restore my subscription?
Open Settings > Premium, then tap Restore Purchase.
Why can't I add more plants?
Free plan supports up to 10 plants. To add more plants, upgrade to Premium for unlimited plants.
How do I back up my data?
Sign in from Settings > Account, then enable cloud backup (Premium).
How do I delete my account and data?
Go to Settings > Account and use the account deletion option.
4. Related Pages
- Terms of Service
- Privacy Policy